Privacy Policy
Effective October 11, 2026
This policy explains how Quickie Laundry handles information collected through quickielaundry.com, its booking form, its contact form and related service communications.
Information we collect
When you book, we collect your name, phone number, email address, pickup address, selected pickup date and time, service choice, laundry preferences, notes and acceptance of our service rules. When you contact us, we collect your name, email address, message topic, message and any booking reference you provide.
Our hosting provider may process IP addresses, browser information and technical logs. Our application uses a hashed IP address and request counts to limit abusive submissions. Please do not submit payment card details, passwords or unnecessary sensitive information through our forms.
How we use information
We use information to arrange pickup and delivery, manage orders, communicate by email, respond to complaints and refund requests, protect the website, keep necessary business records and meet legal obligations. Providing contact and pickup details is necessary to arrange your booking.
Who receives information
Our website and database hosting provider and email service provider process information needed to operate the service. Booking and contact notifications are sent privately to our business inbox. We may share the minimum necessary information with laundry partners and pickup or delivery personnel to complete your order, and with professional advisers or authorities when needed for legal obligations or claims.
We do not sell personal information or share it for cross-context behavioral advertising. We do not publish customers’ booking details or messages on public pages.
Payments
Cash and major credit and debit cards are accepted at pickup. Payment and receipts are handled separately from this website. This website does not collect or store payment card numbers. Any payment processor used has its own privacy practices.
Cookies and tracking
This version of the website does not add advertising cookies, analytics trackers or browser-local booking storage. Hosting and security services may process technical data to operate and protect the site. The website does not change its behavior in response to browser Do Not Track signals. We do not use customer information for targeted advertising.
Retention and security
We retain information for as long as reasonably needed to provide service, handle follow-up questions and disputes, maintain necessary business records and satisfy applicable legal obligations. We use restricted administrative access and server-side storage. No electronic system can guarantee absolute security.
Your requests
You may request access to, correction of or deletion of your personal information through our contact form by choosing “Privacy request.” We may need to verify your identity and may retain information required for legal obligations or unresolved transactions or disputes. Any additional rights available under applicable law remain in effect.
Children
Our service is intended for adult customers. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can review and remove it as appropriate.
Changes and contact
We post privacy policy changes on this page and update the effective date. For privacy questions or requests, use our contact form. Responses are handled by email.